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Glenn Hegar  ·  Texas Comptroller of Public Accounts

Setting Up, Changing or Canceling Direct Deposit
Payee Direct Deposit Cancellation (PDDCAN)

Note: See the Direct Deposit Checklist before canceling direct deposit.

The PDDCAN screen is used to cancel the direct deposit record for a payee. To cancel a direct deposit record, the agency must be the custodial agency of the direct deposit mail code. The payee’s Direct Deposit Authorization form (74-176) (login required) PDF can provide the information required for entry on this screen.

Note: If the payee was initially set up with an SSN or ITIN, the assigned 7 TIN is required to cancel a direct deposit record online for the TIN/mail code. Please see the Data Entry Matrix.

Screen Example (PDDCAN Recall)

 PDDCAN.                                                              MM/DD/YY  
                          PAYEE DIRECT DEPOSIT CANCEL                           
                                                                                
 PAYEE NUMBER:  ___________                                                     
    MAIL CODE:  ___                                                             
 INPUT SOURCE:  XXX                                                             
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
 PF3=QUIT                                                                       
 ENTER TIN, MAILCODE - PRESS ENTER                                              
    

Screen Example (PDDCAN Direct Deposit on File)

PDDCAN.                                                              MM/DD/YY  
                          PAYEE DIRECT DEPOSIT CANCEL                           
                                                                                
 PAYEE NUMBER:  XXXXXXXXXXX                                                     
    MAIL CODE:  000                                                             
 INPUT SOURCE:  XXX                                                             
                                                                                
      BANK TRANSIT CODE:  3XXXXXXX1                                             
    BANK ACCOUNT NUMBER:  XXXXXXXXXX________                                     
      BANK ACCOUNT TYPE:  XX                                                    
             ACH FORMAT:  X                                                                                                                                     
                                                                                                                                                             
                                                                                
COMMENTS:  __________________________________________________________         
             __________________________________________________________         
             __________________________________________________________         
                                                                                
                                                                                
 
                                 CANCEL DIRECT DEPOSIT? (Y/N):  _                                                                                              
 
    
    

Note: Some fields are auto-filled and protected from data entry.

Steps (PDDCAN):

  1. Type PDDCAN on Line 1 and press Enter.
    If Line 1 is Entered… Then…
    Without a TIN or mail code

    TINS displays the Screen Example (PDDCAN Recall)

    Go to Step 2

    With a valid 11-digit TIN

    (PDDCAN. XXXXXXXXXXX)

    TINS displays the Screen Example (PDDCAN Recall) with the PAYEE NUMBER field populated

    Go to Step 3

    With a valid 11-digit TIN and mail code (when the user’s agency is the custodial agency)

    (PDDCAN. XXXXXXXXXXX.XXX)

    TINS displays the Screen Example (PDDCAN Direct Deposit on File)

    Go to Step 5

    With a valid 11-digit TIN and mail code (when the user’s agency is NOT the custodial agency)

    TINS displays the message Direct Deposit Information Does Not Exist for Mail Code/Input Source Specified

    Look up the custodial agency on the PYDIST screen (AGY field)

    Contact the custodial agency to request the cancellation

    With a valid 11-digit TIN and an invalid mail code

    TINS will display the message Mail Code for This TIN Not Found on File

    Research and enter the correct mail code

    With a 10-digit TIN

    TINS displays the message TIN Must Be 11 Digits

    Research and enter the correct TIN

    Note: Only TINS inquiry screens allow for a 10-digit TIN on Line 1.

    With an invalid 11-digit TIN TINS displays the message Check Digit Is Incorrect for TIN/Hold Number
    With an 11-digit 2 TIN

    TINS displays the message TIN Must Begin With ‘7’

    Research and enter the correct TIN. Please see the Data Entry Matrix.

  2. PAYEE NUMBER: Enter the 11-digit TIN.
  3. MAIL CODE: Enter the three-digit mail code with direct deposit information to be canceled.
  4. INPUT SOURCE: Defaults to the user’s agency number and is a protected field.
  5. Press Enter. TINS displays the Screen Example (PDDCAN Direct Deposit on File).
  6. COMMENTS: Enter any information that may be helpful for a screen print.

    Note: Comments are not permanently stored and cannot be accessed at a later time. You must make a screen print if you want to capture comments.

  7. Cancel Direct Deposit? (Y/N) will display. Verify that the direct deposit record displayed is the correct one to be canceled. Enter Y or N and press Enter:
    • Y (Yes) to cancel direct deposit record that is displayed
    • N (No) if the record displayed is not the record to be canceled

    Note: An entry of Y will display a successful update of the setup. An entry of N provides the opportunity to verify and recall the correct record to be canceled.

  8. A dialogue box displays at the bottom of the screen.

Screen Example (PDDCAN Processed)

PDDCAN.                                                               MM/DD/YY
                          PAYEE DIRECT DEPOSIT CANCEL                           
                                                                                
 PAYEE NUMBER:  1XXXXXXXXX6                                                     
    MAIL CODE:  XXX                                                             
 INPUT SOURCE:  XXX                                                             
                                                                                
      BANK TRANSIT CODE:  3XXXXXXX1                                             
    BANK ACCOUNT NUMBER:  XXXXXXXXXX______                                     
      BANK ACCOUNT TYPE:  XX                                                    
             ACH FORMAT:  X                                                                                                                                     
                                                                                
                                                                                
                                                                                
COMMENTS:  __________________________________________________________         
             __________________________________________________________         
             __________________________________________________________         
                                                                                
                                 PAYEE NUMBER: 1XXXXXXXXX6                      
                                                                                
   ENTER  PF-3                 PF-6   PF-7   PF-8   PF-9                        
   PDDCAN END                  PYDIST PMTHIS PMCTUP PDDSUP                      
   RECORD DELETED                                                               
   

PAYEE NUMBER: Displays the 11-digit TIN.

ENTER PF-3, PF-6, PF-7, PF-8, PF-9: Displays shortcuts to navigate to other TINS screens.

RECORD DELETED: Indicates the successful processing of the direct deposit cancellation.

Glenn Hegar
Texas Comptroller of Public Accounts
Questions? Contact statewide.accounting@cpa.texas.gov
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