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Glenn Hegar  ·  Texas Comptroller of Public Accounts

Direct Deposit Payments Made in Error
Payroll Reversals

Payroll reversals are limited to regular payroll payments made in error due to death, retirement or termination after the deadline for payrolls has passed.

You must submit the Direct Deposit Reversal Request form (74-191) (login required) PDF before the deadline of noon the day before payday as noted in Payroll Due Dates and Direct Deposit Schedules (FPP E.030).

After the reversal has been fulfilled, Payment Services sends your agency’s Direct Deposit Payroll Coordinator a secured email notification that the money has been returned to the agency’s Fund 0980 in USAS. The email contains only the names and dollar amounts of the request(s).

Note:

  • The Comptroller’s office recommends that agencies set up a group email account (such as direct.deposit@youragency.texas.gov) to ensure your agency receives direct deposit notifications even if someone is out of the office.
  • If you do not use a group email account:
    • The Direct Deposit Bill or Payroll Coordinator should set an out-of-office message to alert Payment Services staff to resend the notification to the back-up contact.
    • Please submit the Contact List Update Form as needed to update your Direct Deposit Bill and/or Payroll Coordinator.

If your agency identifies an erroneous direct deposit payroll payment after the deadline, a reversal cannot be requested. You must contact the employee directly to recover the funds.

Glenn Hegar
Texas Comptroller of Public Accounts
Questions? Contact statewide.accounting@cpa.texas.gov
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