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TexPayment Resource

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Reporting Debtor Records
Payee Hold Release (PHDREL)

The PHDREL screen is used to release a debtor’s hold record. The Hold Transaction form (74-154) can provide the information required for entry on this screen. The PHDREL screen requires a recall step before the hold information is displayed for release.

Access

Access PHDREL through the TINS Update Menu (PYMENU) screen or Line 1 Entry.

Screen Example (PHDREL Recall)

PHDREL.                                                                MM/DD/YY 
                                                                                
                              PAYEE HOLD RELEASE                                 
                                                                                
        PAYEE HOLD NUMBER: ___________                                          
                                                                                
              HOLD SOURCE: XXX                                                  
                                                                                
              HOLD REASON: ___                                                  
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
  PF3=QUIT                                              PF12=PYMENU             
 ENTER HOLD NUMBER, HOLD REASON - PRESS ENTER

Screen Example (PHDREL Hold Record on File)

 PHDREL.                                                               MM/DD/YY 
                                                                                
                              PAYEE HOLD RELEASE                                
                                                                                
        PAYEE HOLD NUMBER: 7XXXXXXXXX4                                          
                                                                                
              HOLD SOURCE: XXX                                                  
                                                                                
              HOLD REASON: XXX                                                  
                                                                                
      HOLD EFFECTIVE DATE: MM/DD/YYYY                                           
                                                                                
         LIABILITY AMOUNT: __________5.00                                       
                                                                                
          PAYEE HOLD NAME: DEBTOR NAME___________________________________________   
                                                                                
      ADDRESS:  __________________________________________________              
                __________________________________________________              
      CITY:  ____________________________  STATE:  __  ZIP:  _____ - ____       
      PHONE:  ( ___ ) ___ - ____                                                
                                                                                
                                                     RELEASE? (Y/N): Y
                                                       PF12=PYMENU

Note: Some fields are auto-filled and protected from data entry.

HOLD SOURCE: Defaults to the user’s agency number and is a protected field.

Steps (PHDREL):

  1. Enter Option M from the PYMENU screen and press Enter

    OR

    Enter PHDREL on Line 1 and press Enter.

    If Line 1 is Entered… Then…
    Without the TIN TINS displays the Screen Example (PHDREL Recall)
    Go to Step 2

    With a valid 11-digit TIN
    (PHDREL. XXXXXXXXXXX)

    Note: Both 2 TINs and 7 TINs will be accepted.

    TINS displays the Screen Example (PHDREL Recall) with the TIN in the PAYEE HOLD NUMBER field
    Go to Step 3
    With a 10-digit TIN

    TINS displays the message TIN Must Be 11 Digits

    Research and enter the correct TIN

    Note: Only TINS inquiry screens allow for a 10-digit TIN on Line 1.

    With an invalid 11-digit TIN TINS displays the message Check Digit Is Incorrect for TIN/Hold Number
  2. PAYEE HOLD NUMBER: Enter the 11-digit TIN assigned to the debtor, which must include a valid check digit.

    Note: Payee hold changes may be processed either with the 11-digit 2 TIN that is based on SSN or ITIN or with the assigned 11-digit 7 TIN.

  3. HOLD REASON: Enter the three-digit reason code identifying the reason the debtor is on hold. Before a hold record can be released, it must be recalled with the combination of Hold Source and Hold Reason on file in TINS.

    Note: If the incorrect Hold Reason was entered during the hold setup, the hold record must be released using the Payee Hold Release (PHDREL) screen and then set up again with the correct Hold Reason.

  4. Press Enter to display the Screen Example (PHDREL Hold Record on File)

    Note: If a hold record is not on file for the TIN entered or the combination of Hold Source and Hold Reason does not match the record, TINS displays the message Hold Does Not Exist for This Number, Source and Reason.

  5. Release? (Y/N) displays in the screen right bottom corner. Review the information to verify it is the correct record to release. Enter Y or N and press Enter:
    • Y (Yes) if the hold record displayed is the one to be released
    • N (No) if this is not the correct record

      Note: An entry of Y will display a successful hold record deletion. An entry of N provides the opportunity to verify and re-enter the correct information.

  6. A dialogue box displays at the bottom of the screen.

Screen Example (PHDREL Processed)

   PHDREL.                                                               MM/DD/YY 
                                                                                
                              PAYEE HOLD RELEASE                                
                                                                                
        PAYEE HOLD NUMBER: 7XXXXXXXXX4                                          
                                                                                
              HOLD SOURCE: XXX                                                  
                                                                                
              HOLD REASON: XXX                                                  
                                                                                
      HOLD EFFECTIVE DATE: MM/DD/YYYY                                           
                                                                                
         LIABILITY AMOUNT: __________5.00                                       
                                                                                
          PAYEE HOLD NAME: DEBTOR NAME___________________________________________
                                                                                
      ADDRESS:  __________________________________________________              


                                  HOLD NUMBER: 7XXXXXXXXX4                      
                                                                                
   ENTER  PF-3                 PF-6   PF-7   PF-8   PF-9   PF-10   PF-12             
   PHDREL END                  PYHOLD PMTHIS BKRUPD PHDSUP RSNINQ  PYMENU
               
   RECORD DELETED

HOLD NUMBER: Displays the 11-digit TIN.

DIRECTION MESSAGE KEYS: Displays direction message keys to navigate to other TINS screens. See Direction Message Keys for descriptions.

RECORD DELETED: Indicates the successful deletion of the payee hold.