Reporting Debtor Records
Payee Hold Change (PHDCHG)
This PHDCHG screen is used to change information for a debtor who is already set up on hold. The Hold Transaction form (74-154) can provide the information required for entry on this screen. The PHDCHG screen requires a recall step before the hold information that can be changed is displayed.
Access
Access PHDCHG through the TINS Update Menu (PYMENU) screen or Line 1 Entry.
Screen Example (PHDCHG Recall)
PHDCHG MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: ___________
HOLD SOURCE: XXX
HOLD REASON: ___
PF3-QUIT PF12-PYMENU
ENTER HOLD NUMBER, HOLD REASON - PRESS ENTER
Screen Example (PHDCHG Hold Record on File)
PHDCHG MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: 7XXXXXXXXX4
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: __________1.00
PAYEE HOLD NAME: DEBTOR NAME_______________________________________
ADDRESS: __________________________________________________
__________________________________________________
CITY: ____________________________ STATE: __ ZIP: _____ - ____
PHONE: ( ___ ) ___ - ____
PF3-QUIT PF12-PYMENU
Note: Some fields are auto-filled and protected from data entry.
HOLD SOURCE: Defaults to the user’s agency number and is a protected field.
Steps (PHDCHG):
-
Enter Option L from the PYMENU screen and press Enter
–OR–
Enter PHDCHG on Line 1 and press Enter.
If Line 1 is Entered… Then… Without the TIN TINS displays the Screen Example (PHDCHG Recall)
Go to Step 2With a valid 11-digit TIN
(PHDCHG. XXXXXXXXXXX)Note: Both 2 TINs and 7 TINs will be accepted.
TINS displays the Screen Example (PHDCHG Recall) with the 11-digit TIN in the PAYEE HOLD NUMBERfield
Go to Step 3With a 10-digit TIN TINS displays the message TIN Must Be 11 Digits
Research and enter the correct TIN
Note: Only TINS inquiry screens allow for a 10-digit TIN on Line 1.
With an invalid 11-digit TIN TINS displays the message Check Digit Is Incorrect for TIN/Hold Number - PAYEE HOLD NUMBER: Enter the 11-digit TIN assigned to the debtor, which must include a valid check digit.
Note: Payee hold changes may be processed either with the 11-digit 2 TIN that is based on SSN or ITIN or with the assigned 11-digit 7 TIN.
- HOLD REASON: Enter the three-digit reason code identifying the reason the debtor is on hold. Before a hold record can be changed, it must be recalled with the combination of Hold Source and Hold Reason on file in TINS.
Note: If the incorrect Hold Reason was entered during the hold setup, the hold record must be released using the Payee Hold Release (PHDREL) screen and then set up again with the correct Hold Reason.
- Press Enter to display the Screen Example (PHDCHG Hold Record on File)
Note: If a hold record is not on file for the TIN entered or the combination of Hold Source and Hold Reason does not match the record, TINS displays the message Hold Does Not Exist for This Number, Source and Reason.
- Make the appropriate changes to the corresponding field(s).
- Press Enter.
- If error messages display, make the necessary corrections.
- All Correct? (Y/N) will display. Review the information to verify it is correct. Enter Y or N and press Enter:
- Y (Yes) if the information is correct
- N (No) if the information is not correct
Note: An entry of Y will display a successful update of the record. An entry of N provides the opportunity to verify and re-enter the correct information.
PHDCHG MM/DD/YY PAYEE HOLD CHANGE PAYEE HOLD NUMBER: 7XXXXXXXXX4 HOLD SOURCE: XXX HOLD REASON: XXX HOLD EFFECTIVE DATE: MM/DD/YYYY LIABILITY AMOUNT: __________1.00 PAYEE HOLD NAME: DEBTOR NAME ADDRESS: 100 RIVERSIDE DR_____________________________________ __________________________________________________ CITY: USA CITY______________________ STATE: TX ZIP: 12345 - ____ PHONE: ( 123 ) 555 - 1234 ALL CORRECT? (Y/N): Y PF12=PYMENU - A dialogue box displays at the bottom of the screen.
Screen Example (PHDCHG Processed)
PHDCHG. MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: 7XXXXXXXXX4
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: __________5.00
PAYEE HOLD NAME: DEBTOR NAME___________________________________________
ADDRESS: __________________________________________________
HOLD NUMBER: 7XXXXXXXXX4
ENTER PF-3 PF-6 PF-7 PF-8 PF-9 PF-10 PF-12
PHDCHG END PYHOLD PMTHIS BKRUPD PHDSUP RSNINQ PYMENU
RECORD UPDATED
HOLD NUMBER: Displays the 11-digit TIN.
DIRECTION MESSAGE KEYS: Displays direction message keys to navigate to other TINS screens. See Direction Message Keys for descriptions.
RECORD UPDATED: Indicates the successful processing of the payee hold change.