Payee Change Request
From Payees to the Paying Agency
Payees submit the Payee Change Request form (74-157) (login required) PDF to the paying agency to request updates to their information in TINS, such as:
- Payee name
- Ownership type
- Mailing address
- Telephone number
To change direct deposit account information, the Direct Deposit Authorization form (74-176) (login required) PDF is required as covered in the Direct Deposit tab.
Note: See Fraud Prevention Recommendations for best practices.
From Agencies to Payment Services
Agencies do not have to ability to perform some actions in TINS. Submit a Payee Change Request form (74-157) (login required) PDF to Payment Services to request:
- Address overrides
The address the agency verifies as correct for an existing mail code is not recognized by TINS.
- Number changes/merges
The TIN was entered incorrectly and needs to be changed to the correct TIN or merged with the existing correct TIN.
Note: Payment Services follows the Fraud Prevention Recommendations for documentation to accept from payees as proof of their identification numbers.
- Mail code security level 2
Due to the confidentiality of a payee”s mail code information, request that only the securing agency can view or make changes to the mail code.
- Activation or inactivation of a TIN or mail code when online/batch system edits prevent an agency from doing so
See ACR 60094.
- Indicator for Hold Bypass for certain payments (See ACR 31166):
- Tax levy by the IRS
- Federal bankruptcy