Introduction to General Provisions
Role of State Agencies
Each state agency in its role as a paying agency and/or hold source agency is responsible for:
- Obtaining the required information from its payees before setting them up in the Texas Identification Number System (TINS) or making changes to payee information in TINS.
- Providing agency contact information to its payees and its debtors.
- Helping its payees complete the required and applicable Payment Services Forms or internal agency forms. Agencies must:
- Check the Forms page to ensure staff uses the most current version of each form. The top of every FMX page has a link to the Forms page.
- Note that Payment Services forms are secured and require login to prevent unauthorized users from accessing them.
- If it is necessary for your agency to maintain a copy of a secured Comptroller form on your agency’s website, ensure the form requires login and that your agency is using the most current version of the form.
- Submitting and maintaining complete and accurate payee and debtor hold information in TINS.
- Performing the proper due diligence research for its payees’ and debtors’ identification numbers and other payee and debtor hold information required by TINS.
- Maintaining the necessary documentation for audit purposes.
- Distributing state warrants to its payees.
- Responding to and researching its payees’ requests for payment status and payment information, whether the payment is by warrant or direct deposit.
- Notifying its debtors at the time the debt is reported to TINS, as required by Texas Government Code, Section 403.055(g-1).
- Responding to and researching its payees’ and debtors’ hold records and held warrants using the available TINS resources and agency reports.
- Maintaining confidential information in the strictest confidence and abiding by the policies listed in the Confidential Treatment of Information Acknowledgment (CTIA) form (70-223) which all agency users of the Comptroller statewide financial systems are required to sign.
- Complying with applicable federal and state laws, including warrant hold requirements.
For questions regarding TINS processes, error messages, reports and forms, email tins.mail@cpa.texas.gov or contact the Payment Services help line at (512) 936-8138. For questions regarding the agency’s payment transactions submitted to the statewide accounting systems, such as document tracking, error messages, error corrections, etc., contact the appropriate statewide systems’ contacts:
Statewide System | Contact |
---|---|
Uniform Statewide Accounting System (USAS) | Your agency’s appropriation control officer or email usas.maintenance@cpa.texas.gov. |
Statewide Payroll/Personnel Reporting System (SPRS) | The Agency  Services help desk at (512) 463-2277 or email capps.help@cpa.texas.gov. |
Centralized Accounting and Payroll/Personnel System (CAPPS) | CAPPS Contacts and Help or email capps.help@cpa.texas.gov. |