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TexPayment Resource

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Promoting Direct Deposit

Get your money faster with Texas Direct Deposit.

Direct deposit saves the state money while providing payees with a better option for their payments.

The Comptroller’s office provides easy-to-use resources to help promote direct deposit. Enter your agency contact information in the interactive Marketing Materials for Agency Use and then:

  • Include the stuffer in warrant envelopes
  • Post or distribute the flyer

You can also use the logos in a section on your agency’s website to promote direct deposit. See Direct Deposit Resources for Payees.

Direct Deposit Month

May is Direct Deposit Month, a yearly reminder that direct deposit payments save the state money and offer a safe, convenient method of payment to the payees of the state. Direct Deposit Month also serves as a reminder of the safety and convenience of direct deposit that starts with each state agency’s practice of due diligence to protect your agency and your customers.

When asked by a payee to set up direct deposit, each state agency should:

  • Know their payees
  • Verify the direct deposit authorization form is from the payee and that all sections are complete and legible
  • Contact the payee directly using information on file if anything is unclear or suspicious
  • Research the payee’s recent direct deposit activity in TINS before adding new account information
  • Monitor daily agency direct deposit reports for any notifications of change actions (NOC) or cancellations

Direct deposit self-serve employees and direct deposit processing staff should understand the importance of entering accurate information to avoid the process of recovering erroneous payments.

There are many resources in place to help state agencies understand direct deposit processing. The Comptroller’s office offers classes at the Austin Southcliff training location as well as direct deposit web classes, which are available through Fiscal Management’s Training Center. Direct deposit information and forms are now available on TexPayment Resource.

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