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Direct Deposit Payments Made in Error
Vendor/Travel Reversals

A vendor or travel reversal applies to erroneous payments to:

  • Vendors.
  • Individual recipients.
  • State employees for travel reimbursement.

Once an erroneous vendor or travel payment has been transmitted to the automated clearing house (ACH) network, a reversal request may be submitted.

Each agency is required to process its own reversal requests via the Direct Deposits – Reversals and Reclamations (DDEP) web application. See Instructions for the DDEP Web Application for more information.

The Direct Deposit Reversal Request form (74-191) should only be submitted if the agency is not able to access DDEP to process its own reversals. The agency must explain why it is not able to access DDEP.

Reversal requests are only allowed for the reasons specified by the National Automated Clearing House Association (NACHA). NACHA also requires that the payee be given notification of a reversal and sets a deadline for the date of payee notification (DOPN). See Payee Notification for more information.

Reversal Begin/End Dates

  • Begin Date: A vendor/travel reversal request may be processed beginning on the business day after the payment’s issue date displayed on the Payee Payment Information (PYWRNT) screen or beginning on the date the payment is transmitted to the ACH network. DDEP displays this date in the PAYMENT TRANSMITTAL DATE field for each direct deposit payment.
  • End Date: The deadline to process a reversal request cannot be later than four banking days from the settlement date of the payment. The settlement date for a vendor/travel payment is two banking days after the issue date on PYWRNT. DDEP displays this date in the PAYMENT SETTLEMENT DATE field for each direct deposit payment.

Funds received for vendor/travel reversal requests are deposited into the paying agency’s Fund 0980. To request a change from this default fund, see Successful Reversals.

Reports listing reversals processed each day are available for download. See Reversal/Reclamation Reports. Agencies can track the status of their reversals on DDEP. See Payment Search for more information.

Example:

  • A vendor payment for an incorrect amount has an issue date of Monday, Jan. 9, 2023.
    • The payment transmittal date is Tuesday, Jan. 10, the first date a reversal can be processed for this payment.
    • The payment settlement date is Wednesday, Jan. 11, two banking days from the issue date of Jan. 9.
    • The deadline to process a reversal is Wednesday, Jan. 18, four banking days from the payment settlement date of Wednesday, Jan. 11.
      (Monday, Jan. 16, is excluded because it is a federal/banking holiday.)
  • The agency processes a reversal on Thursday, Jan. 12.
    • The reversal request is transmitted to the ACH network on Friday, Jan. 13.
    • The settlement date of the reversal is Tuesday, Jan. 17, two banking days from the date the reversal was processed on Thursday, Jan. 12.
      (Monday, Jan. 16, is excluded because it is a federal/banking holiday.)
    • The DOPN deadline is Tuesday, Jan. 17, the settlement date of the reversal, as required by NACHA.

Jan. 2023 Calendar—Vendor/Travel or Supplemental Payroll Payment

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
8 9

Payment Issue Date		 10

Payment Transmittal Date		 11

Payment Settlement Date		 12

Reversal Process Date		 13

Reversal Transmittal Date		 14

 
15

 16

BANKS CLOSED
(Holiday)		 17

Reversal Settlement Date

DOPN Deadline		 18

Reversal Request Deadline		 19

 		 20

 		 21

 
  Reversal Request Period