Lesson 8: Payments in Error

Payroll/Annuity Reversals

Payroll payment in error

If a state agency determines a payroll/annuity payment was made in error and it is after the deadline for payrolls/annuities, a reversal request may be submitted to Payment Services at the Comptroller's office using the Direct Deposit Reversal Request form (74-191).

These payroll/annuity reversal requests are only processed for payments made to an employee/annuitant due to:

• Incorrect payee
• Incorrect payment amount
• Duplicate payment

Erroneous payments issued for any other reason must be handled by the agency dealing directly with the employee for return of the funds.

The payee must be notified of this action, in accordance with NACHA rules. Reversal requests must be received by the payroll reversal deadline or within the four banking days of the settlement date of the payment.

Returned requests

There may be reasons why the bank cannot return the requested funds, the most common being insufficient funds in the account at the time the request is received at the payee’s bank.

When the entire payment cannot be reversed, the Comptroller’s office notifies the agency by email. At that point the agency will have to seek repayment directly from the payee. (The ACH network prohibits the return of a partial payment).

Note: FMX always has the current and previous fiscal year Payroll Due Dates & Direct Deposit Schedule .

Next: Vendor/Travel Reversals