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TINS Direct Deposit

Lesson 8: Payments in Error

Payment Reversals Overview

Payment in error

There are instances when a payment made by direct deposit is found to be in error and the agency wants to request the money be returned through the ACH system — this is called a reversal.

Agencies can submit a request form to Payment Services at the Comptroller’s office to ask that these funds be returned. If the funds are received, Payment Services returns the funds to the agency through the Uniform Statewide Accounting System (USAS). (For more, see Lesson 4: Notification of Change and Returned Money in this training.)

There are two types of reversal actions related to direct deposit payments:

  • Payroll/Annuity reversals
  • Vendor/travel reversals

Next: Payroll/Annuity Reversals