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TINS Direct Deposit

Lesson 8: Payments in Error

Learning Check

The learning check helps you ensure you understand key points of the lesson. These scores are not saved but are intended to help you decide if you need to go back and review the lesson before moving on.

At the end of the training, you will take a comprehensive exam covering key material from each of the lessons.

1. When a state agency issues a direct deposit payment in error, they may request the payment be returned by submitting what form to the Comptroller’s office for processing?
2. What is the deadline for submitting direct deposit reversal requests to the Comptroller’s office for processing?
3. If an agency receives notification that a reversal request was not fulfilled due to insufficient funds, which of the following actions must be taken to get the payment back?
4. Banks cannot return partial payments when a reversal is requested.
5. There is a section on the Direct Deposit Reversal Request form which requires the requesting agency to notify the payee of the reversal action; this requirement is in accordance with: