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Fiscal Management Kelly Hancock Acting Texas Comptroller of Public Accounts

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Training

TINS Direct Deposit Web-Based Training

Introduction
Lesson 1: The Direct Deposit Process
Lesson 2: Direct Deposit Forms
Lesson 3: Setting Up Direct Deposit
Lesson 4: Changing Direct Deposit
Lesson 5: Canceling Direct Deposit
Lesson 6: Direct Deposit Versus Warrant Hold
Lesson 7: NOCs and Process Reports
Lesson 8: Payments Returned or Made in Error
Lesson Overview
Returned Money Items
Reversals
Reversal Request Form
Learning Check
Lesson Summary
Glossary
Resources
Contacts

Lesson 8: Payments Returned or Made in Error

Learning Check

The learning check helps you understand key points of the lesson. These scores are not saved but are intended to help you decide if you need to go back and review the lesson before moving on.

At the end of the training, you will take a comprehensive exam covering key information from each of the lessons.

1. A payee’s payment that cannot be posted and is rejected by the payee’s RDFI is referred to as __________.

a. An RDFI rejection.
b. Refused by the payee.
c. A returned money item.
d. None of the above.

2. When state agencies issue a direct deposit payment in error, they may request the payment be returned by using which web application?

a. TexPayment Resource.
b. Direct Deposits – Reversals and Reclamations (DDEP).
c. FMX.
d. eXpendit.

3. What is the deadline for submitting direct deposit reversal requests?

a. Six banking days from the settlement date of the payment.
b. Six calendar days from the settlement date of the payment.
c. Four banking days from the settlement date of the payment.
d.Two banking days from the issue date.

4. If an agency’s reversal request is rejected by the payee’s RDFI, what action is required of the agency?

a. Call the bank.
b. Seek the funds directly from the payee.
c. Resubmit the reversal request.
d. Pay them again.

5. Nacha rules prohibit the return of a partial payment when a reversal is rejected due to insufficient funds.

a. True
b. False

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