Each state agency has its own internal CAPPS level 1 support staff who can troubleshoot basic CAPPS issues. If level 1 contacts cannot resolve an issue, they can submit a service request to the Comptroller’s CAPPS service desk. Only authorized support staff may contact the CAPPS service desk.
See CAPPS Agency Support for a list of your agency’s level 1 contacts.
Dec. 13 is the maintenance and corrections deadline for the fiscal 2025 first-quarter Military Workforce Summary Reports (Sept. 1 to Nov. 30). Copies of the quarterly reports will be sent via electronic file transfer (EFT) on Dec. 17. The online quarterly report acknowledgment form (with required complaint reporting included) will be available Dec. 17 and must be submitted by Dec. 31.
See Military Workforce Summary Reports and Military Complaint Reporting (FPP F.038) for more information.