“What’s New” for Direct Deposit

03/20/26	TINS ACH Field Description Change TINS ACH Field Description Change Effective March 20, Nacha (formerly the National Automated Clearing House Association), which governs the rules and guidelines of the automated clearing house (ACH) network, implemented a rule change for direct deposit employee payroll payments. The 10-character `COMPANY ENTRY DESCRIPTION` field requires PAYROLL as the first seven characters of this field. Employees may see this change on their financial institution statements. See ACR 60634 – Change to Direct Deposit ACH Payroll Files for details. Contact Payment Services for more information.
03/20/26	Optional Holiday Removed Optional Holiday Removed In response to a directive from the Office of the Governor, the optional holiday for Cesar Chavez Day on March 31 has been removed from state holiday calendars and the CAPPS system. All agencies should review pending timesheet entries. Hub agencies should delete this option from their CAPPS instances as soon as possible. Agencies should share this information with their timekeeping, payroll and human resources staff. Agency level 1 and 2 support staff may contact the CAPPS Service Desk with questions or concerns.
11/07/25	New Payment Card Policy Updates New Payment Card Policy Updates On Sept. 1, the state of Texas began transitioning to a new charge card contract, 946-M4 Charge Cards, with U.S. Bank. Two fiscal policies and procedures (FPPs) were updated to reflect the new payment processing requirements for U.S. Bank card statements. New for fiscal 2026: Payments to U.S. Bank for payment and travel cards must contain the full 16-digit corporate/managing account number in the invoice number field. Any remaining Citibank payment or travel card transactions still require the last 10 digits of the corporate/managing account number in the invoice number field. CAPPS agencies: CAPPS now also requires the full 16-digit account number for U.S. Bank payment and travel card transactions. See Processing Third-Party Transactions in USAS for Payment/Travel Cards, Direct Bill Payments and Reimbursements (FPP A.043)(login required) and USAS and CAPPS Financials Invoice Number Field Requirements (FPP E.023) for more information. Contact your travel/purchase contact or email expenditure.assistance@cpa.texas.gov with questions about using payment/travel cards or processing payments on charge card statements.
09/23/25	Let Us Know How We’re Doing Let Us Know How We’re Doing We care about what you think! Please take a moment to fill out Fiscal Management’s online customer service survey. We depend on your feedback to improve our operations and better meet your needs. The survey has three main questions that should take less than a minute to answer, plus opportunities to provide additional feedback. You can access the survey until Friday, Oct. 3. Please share this email and survey link with any staff that may interact with Fiscal Management and our statewide systems. Thank you in advance for your time and thoughts. Email us at fiscal.documentation@cpa.texas.gov.
05/23/25	ACH Trace Numbers Now on DDEP Web Application ACH Trace Numbers Now on DDEP Web Application Effective April 1, Application Change Request (ACR) 60624 added a field to the Direct Deposits – Reversals and Reclamations (DDEP) (login required) Payment Search screen with the payment’s automated clearing house (ACH) trace number. Agencies should now obtain ACH trace numbers from DDEP to help payees track their direct deposit payments. Contact Payment Services for more information.
09/27/24	Reminder – Take Our Customer Service Survey Reminder – Take Our Customer Service Survey We care about what you think! Please take a moment to fill out Fiscal Management’s online customer service survey. We depend on your feedback to improve our operations and better meet your needs. The survey has three main questions that should take less than a minute to answer, plus an opportunity to provide additional feedback. You can access the survey until Friday, Oct. 4. Please share this email and survey link with any staff that may interact with Fiscal Management and our statewide systems. Thank you in advance for your time and thoughts. Email us at fiscal.documentation@cpa.texas.gov with any questions.
12/15/23	Reminder – New TINS Reversal/Reclamation Web App Reminder – New TINS Reversal/Reclamation Web App A Direct Deposits – Reversals and Reclamations (DDEP) web application and the automation of direct deposit returned money were implemented in phases via Application Change Request (ACR) 60027 and ACR 60227 when the final phase migrated in January 2023. Effective Jan. 2, 2024, agencies must process their own reversals and reclamations via DDEP. See ACR 60027 for more information, the DDEP Web Application for step-by-step instructions, and Direct Deposit Payments Made in Error for DDEP policy and procedure updates. Contact Payment Services with questions.
12/14/23	Security Alert: Avoid Email Confirmation Security Alert: Avoid Email Confirmation Fiscal Management urges all agencies to review and further strengthen internal processes and procedures for requesting system or security changes. To avoid security threats, it is best to validate requests by a method other than email. In the past, hackers harvested credentials such as user IDs, passwords, email addresses, etc., then used the credentials to access systems and gather data or other sensitive information. Now, hackers target the credential with the most transparency — email addresses. They hijack an email account, change the password, then use the email address to request the agency to provide sensitive information or make detrimental changes to the user’s profile, such as changing direct deposit instructions. This is what makes these hacks so dangerous. Everything about the email appears legitimate, because it is. Since the email account is compromised, the traditional strategy of training users to identify illegitimate email will not work. Only a second level of validation will ensure the instructions received were from the intended user. See Fraud Prevention Recommendations for more tips, or contact your agency’s information security office for more information and/or to discuss and implement security improvements for your agency.
12/01/23	Reminder – New TINS Reversal/Reclamation Web App Reminder – New TINS Reversal/Reclamation Web App A Direct Deposits – Reversals and Reclamations (DDEP) web application and the automation of direct deposit return money were implemented in phases via Application Change Request (ACR) 60027 and ACR 60227 when the final phase migrated in January 2023. Effective Jan. 2, 2024, agencies must process their own reversals and reclamations via DDEP. See ACR 60027 for more information, the DDEP Web Application for step-by-step instructions, and Direct Deposit Payments Made in Error for DDEP policy and procedure updates. Contact Payment Services with questions.
11/10/23	Direct Deposit – Reversals and Reclamations (DDEP) Webinars Direct Deposit – Reversals and Reclamations (DDEP) Webinars Effective Jan. 2, 2024, all agencies must process their own reversals and reclamations via the new DDEP web application. Employees who monitor direct deposit payments for their agencies and submit direct deposit reversals and reclamations should attend a DDEP webinar. Webinars cover step-by-step instructions for processing, editing and deleting direct deposit reversals, and for using payment search functions. No registration is required. For webinar dates and access information, see DDEP Training Webinars. Contact Payment Services for more information.
11/03/23	New TINS Reversal/Reclamation Web App New TINS Reversal/Reclamation Web App A Direct Deposits – Reversals and Reclamations (DDEP) web application and the automation of direct deposit returned money were implemented in phases via Application Change Request (ACR) 60027 and ACR 60227 when the final phase migrated in January 2023. Effective Jan. 2, 2024, agencies must process their own reversals and reclamations via DDEP. See ACR 60027 for more information, the DDEP Web Application for step-by-step instructions, and Direct Deposit Payments Made in Error for DDEP policy and procedure updates. Contact Payment Services with questions.
09/28/23	Reminder – Complete Our Customer Service Survey by Sept. 29 Reminder – Complete Our Customer Service Survey by Sept. 29 If you already completed our Fiscal Management customer service survey, thank you! If you haven't had a chance to take our online survey, it will be available until the close of business Friday, Sept. 29. We appreciate your feedback. If you have any questions about the survey, email us at fiscal.documentation@cpa.texas.gov.
09/15/23	Fiscal Management Customer Service Survey Fiscal Management Customer Service Survey How well are we meeting your customer service expectations? Please let us know by completing the online survey by Friday, Sept. 29. We appreciate your feedback. Email us at fiscal.documentation@cpa.texas.gov with any questions.
07/14/23	Reminder – USAS/TINS Modernization Initiative Survey Reminder – USAS/TINS Modernization Initiative Survey As part of our statewide Enterprise Resource Planning (ERP) project, the Comptroller’s office is beginning the process of replacing USAS and TINS with a modernized software solution. Input from users of USAS and TINS is critical for the success of this project. To help us identify the best solution, please complete this online survey by July 21. Email Shelly Arnold or Laurel Mulkey with questions about the survey.
05/19/23	Current Forms Always Available on FMX Current Forms Always Available on FMX Check the Forms page on FMX to ensure you use the current version. Previously downloaded forms might be outdated. The top of every FMX page has a link to the Forms page. Topic pages (such as Appropriations and Payment Services link to their specific forms on the Forms page. Note: Payment Services forms on FMX are secured and require login to prevent unauthorized users from accessing them and submitting them to state agencies. If it is necessary to maintain any of these forms on your agency’s website, ensure the forms require login and are the most current version.