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Glenn Hegar  ·  Texas Comptroller of Public Accounts

Confidential Information Must be Encrypted Before Emailing to Fiscal Management

Issued: May 6, 2011
Updated: April 27, 2018 – View Changes

FPP D.004


If you have questions, please contact:


If you have questions, please contact:


Applicable to

State agencies and institutions of higher education


State agencies and institutions of higher education may need to send documents to the Fiscal Management Division that contain confidential information such as:

  • Social Security numbers
  • Birth dates
  • Direct deposit information
  • Net pay

Confidential information should not be sent in the body of an email as email is not considered a secured transmission. You must provide an encrypted attachment for any confidential information sent via email, as prescribed by your agency’s information security policy.

Common encryption methods include:

  • Microsoft Office encryption with password protection
  • PGP
  • Encrypted PDF
  • WinZip
  • 7-Zip

Passwords to unlock the encrypted information must be provided in a separate email or over the phone.

A fax transmission of confidential information is also acceptable.

For your agency’s approved information security policies and procedures, contact your Information Security Office.

Changes to this document
04/27/2018 Made edits for clarity.
04/28/2017 Made edits for clarity.
02/14/2013 Updated to the FPP format and given FPP number.
Glenn Hegar
Texas Comptroller of Public Accounts
Questions? Contact
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