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Payment Cards for Payroll/Annuity Net Pay (PayCards)

Issued: Feb. 25, 2011
Updated: Sept. 17, 2019 – View Changes

FPP P.004

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PayCard Enrollment Authorization form (74-224) PDF


Lost or stolen cards and account statements

Call Bank of America customer service at (866) 213-4074

SPRS instructions

Contact your SPRS representative

CAPPS HR/Payroll instructions

Contact your agency’s CAPPS support staff

USPS instructions

Contact your USPS representative

PayCard Enrollment Authorization form or Prepaid Administration Tool (PAT)

Payment Services help desk at (512) 936-8138 or

Program marketing

Payment Services help desk at (512) 936-8138 or


Applicable to

State agencies


Payment cards for payroll or annuity net pay provide an optional alternative to warrants or direct deposit to a bank account for state agency employees and retirees of the state. The paycard program allows employees and annuitants to choose to receive their net pay on a debit card. Payees can contact their paying agency to elect this option. Paying agencies may not require a payee to use a paycard.

The contracted vendor (Bank of America) loads the paycards with the net pay on the pay date. Payees can then use the card at the point of sale or receive cash from an ATM. There is no fee for point of sale purchases, and other fees are nominal for the payee.

The paycard program provides a convenient financial management tool to the payee and savings to the state through not having to generate and distribute warrants.

The paycard is only provided for net pay, not for travel reimbursement, one-time retirement withdrawals or other payments.

Note: By completing the PayCard Enrollment Authorization form, the payee establishes a financial relationship with Bank of America. As a result, Bank of America staff must handle questions related to the account.

Changes to this Document
Date Updates
09/17/2019 Updated to reflect new federal disclosure requirements and retiree eligibility
06/27/2016 Updated instructions for SPRS and CAPPS HR/Payroll agencies