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Payment Cards for Payroll/Annuity Net Pay (Pay Cards)

Issued: Feb. 25, 2011
Updated: Aug. 12, 2021 – View Changes

FPP P.004

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Pay Card Enrollment Authorization form (74-224)


Lost or stolen cards and account statements

Call Bank of America customer service at (866) 213-4074

SPRS instructions

Contact your SPRS representative

CAPPS HR/Payroll instructions

Contact your agency’s CAPPS support staff

USPS instructions

Contact your USPS representative

Pay Card Enrollment Authorization form or Prepaid Administration Tool (PAT)

Payment Services help desk at (512) 936-8138 or

Program marketing

Payment Services help desk at (512) 936-8138 or

Note: The pay card program is currently on hold. Agencies may no longer accept applications for pay cards. The Comptroller’s office will notify agencies if the pay card program will continue with a new vendor or be discontinued.

Changes to this Document
Date Updates
08/12/2021 Updated with notice of program hold
09/17/2019 Updated to reflect new federal disclosure requirements and retiree eligibility