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All Citibank Balances Due

All state agencies, Texas SmartBuy members and institutions of higher education must pay outstanding Citibank balances immediately. The 946-M2 Commercial Charge Card Services contract has expired, and customers must close out all Citibank accounts.

Account holders should fill out the State of Texas Account Closing form and send the completed form to Citibank at sotx.comcards@citi.com.

Contact the Citibank account management team for help with card closeout, credit balances and outstanding balances, or contact the State Travel Management Program at STMP@cpa.texas.gov with questions.

Hotel Occupancy Tax Refund Reports

Agencies that reimburse employees for state-related hotel stays are due a refund for hotel occupancy taxes. USAS automatically generates the refunds each quarter.

The hotel occupancy tax refund for December through February will be available March 9 on DAFR8190 and DAFR8200.

See Hotel Occupancy Tax Quarterly Refund (FPP B.006) for more information.

Reminder: Supplemental Confidential Data Prohibited in TINS Addresses

It is the agency’s responsibility to verify that the payee name and address fields do not include any supplemental confidential data before submitting the payment to the Comptroller’s office. The agency must remove supplemental confidential data from these fields in TINS and USAS before payment. For more information, see the Confidential Information section of TexPayment Resource.

If you have questions or need an extract of mail codes your agency has established or paid, please contact the Payment Services Help Desk at (512) 936-8138 or tins.mail@cpa.texas.gov.

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