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SPA Process User’s Guide – Chapter 3 – Navigation

System Lock-ups at the End of a Screen

If more characters are entered in the last field of a SPA screen than the field can accommodate, the system locks up. If this happens, do the following:

  1. Refer to Appendix F “Data Dictionary” to determine the length of the field.
  2. Next, clear the screen. The method for clearing the screen varies by agency. Two of the most common methods are: pressing Control and the letter C simultaneously; or pressing Pause.
  3. Correct the entry by limiting the number of characters to the field length and process the correction by pressing Enter.
Glenn Hegar
Texas Comptroller of Public Accounts
Questions? Contact statewide.accounting@cpa.texas.gov
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