HRIS Online Inquiry and Entry Guide –
Chapter 1 – Customer Information Control System (CICS)

How to Contact the Help Desk

Contact the Comptroller’s Help Desk at (512) 463-HELP or 463-4357 and be ready to give them your terminal identification code. Your terminal ID is the eight-character net ID in the upper right corner of the USAS Session Manager screen.

If you have any trouble while using the system, the Help Desk will use your terminal identification code to distinguish your terminal from others on the system.