ACR 60382 – New Use Added to NOC Reason Code R17
Effective March 26, 2021
Effective March 26, 2021, TINS Application Change Request (ACR) 60382 added a new description for the direct deposit notification of change (NOC) reason code R17 and adds a new category to agencies’ daily direct deposit reports.
The National Automated Clearing House Association (NACHA) gave financial institutions the ability to return direct deposit payments if a financial institution believes a payment is questionable. The financial institution should use return reason code R17 with the word “questionable” in the addenda record of the return item. The addenda information on return items was not being received by TINS.
This ACR updates TINS to receive addenda information for direct deposit return items with NOC reason code R17 and report it to the payee’s custodial agency on the daily direct deposit reports. Because funds may or may not be returned with R17, TINS will take no action in determining if the payee’s direct deposit record is to be canceled. The custodial agency must follow up with the payee to determine if any corrective action, such as a change or cancellation, is needed to the direct deposit information in TINS or the payroll systems.
This ACR also adds a new NOC REPORT ONLY category to the agencies’ daily direct deposit reports with the addenda information received when an R17 return code is used by the payee’s financial institution.