TINS Warrant Hold Web-Based Training
Lesson 4: Changing a Hold Record
Payee Hold Change – (PHDCHG) Screen
PHDCHG displays a recall screen before it displays the information on the hold record.
Accessing PHDCHG
There are two methods of accessing PHDCHG.
Method 1. TINS – Update Menu (PYMENU) screen:
- Enter PYMENU on Line 1 on any TINS screen and select Enter.
- Enter L (PHDCHG) in the
ENTER OPTIONfield and select Enter to display the recall screen.
Method 2. Enter PHDCHG on Line 1 on any TINS screen, without or with the 11-digit TIN as follows:
| If the hold record is for … | Then … |
|---|---|
| An individual and the 11-digit 7 TIN is not available |
Use the PYADDR screen or the Check Digit Calculator (login required) |
| A business entity |
Use the PYADDR screen or the Check Digit Calculator (login required) |
| A debtor with a Comptroller-assigned TIN |
|
Example: PHDCHG (Recall)
PHDCHG MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: ___________
HOLD SOURCE: XXX
HOLD REASON: ___
PF3-QUIT PF12-PYMENU
ENTER HOLD NUMBER, HOLD REASON - PRESS ENTER
PHDCHG – Recall Screen
Step 1. Enter the following fields:
PAYEE HOLD NUMBER (Required): An 11-digit number is required. Follow the instructions in the table under Method 2 above.
HOLD SOURCE (Protected): Defaults to the user’s primary agency number. It is a protected field and cannot be changed.
HOLD REASON (Required): Enter the three-digit hold reason code assigned to the debtor when the hold record was set up.
- The combination of the hold source agency number and hold reason code must match.
- If there is not a match, TINS displays the error message HOLD SOURCE/REASON COMBINATION IS INVALID. Verify the valid combination using PYHOLD.
If the initial hold record was set up with an incorrect hold reason code, the hold reason code cannot be changed using PHDCHG. The hold record with the incorrect reason code must be deleted using the Payee Hold Release (PHDREL) screen, covered in Lesson 5, and a new hold record with the correct hold reason code must be set up using PHDSUP.
Step 2. Select Enter to display the screen with the entry fields available for updates.
Example: PHDCHG (Entry Fields)
PHDCHG MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: 7XXXXXXXXX6
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: ______10.00
PAYEE HOLD NAME: DEBTOR NAME___________________________________
ADDRESS: 123 MAIN STREET __________________________________
________________________________________
CITY: CITY NAME_______________ STATE: ST ZIP: 12345 - ____
PHONE: ( 123 ) 123 - 1234
PF3 - QUIT PR12-PYMENU
PHDCHG - Entry Screen
The information from the recall screen is carried over to the entry screen for the following fields. They are protected fields and cannot be changed.
PAYEE HOLD NUMBERHOLD SOURCEHOLD REASON
Step 3. Enter the new information in the appropriate field(s), as needed:
HOLD EFFECTIVE DATE: Update the date using the date format MMDDYYYY or MM/DD/YYYY.
LIABILITY AMOUNT: Update the amount using the formats provided in the instructions for PHDSUP.
PAYEE HOLD NAME: Update the debtor’s name.
Do not use periods (.), commas (,) or the percent (%) sign in this field.
ADDRESS: Update or enter the debtor’s address with the associated fields.
CITYSTATEZIP
PHONE: Update or enter the debtor’s phone number.
Step 4. Select Enter to display the message ALL CORRECT? (Y/N) in the bottom right corner.
- If the information you entered is correct, enter Y and select Enter. The hold record is updated, and a dialogue box is displayed at the bottom of the screen with:
- HOLD NUMBER: XXXXXXXXXXX.
- PF keys to navigate to other TINS screens.
- The message RECORD UPDATED.
- If the information you entered is not correct, enter N and select Enter. All information entered is deleted and the PHDCHG recall screen displays with blank fields. Repeat Steps 1-4.
Example: PHDCHG – Changes Pending
PHDCHG MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: 7XXXXXXXXXX6
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: ______150.00
PAYEE HOLD NAME: DEBTOR FIRST LAST NAME______________________
ADDRESS: 222 TRINITY STREET__________________________________
APT C-123_________________________________________
CITY: CITY NAME_______________ STATE: ST ZIP: 12345 - ____
PHONE: ( 123 ) 123 – 1234
ALL CORRECT? (Y/N): _
Example: PHDCHG – Changes Processed
PHDCHG MM/DD/YY
PAYEE HOLD CHANGE
PAYEE HOLD NUMBER: 7XXXXXXXXX6
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: _________150.75
PAYEE HOLD NAME: NAME OF DEBTOR_____________________________
ADDRESS: 222 TRINITY STREET_______________________________
HOLD NUMBER: 7XXXXXXXXX4
ENTER PF-3 PF-6 PF-7 PF-8 PF-9 PF-10 PF-12
PHDCHG END PYHOLD PMTHIS BKRUPD PHDSUP RSNINQ PYMENU
RECORD UPDATED
Verifying Hold Changes
When a hold record is changed:
- Verify the changes using PYHOLD.
- If the liability amount was updated, PYHOLD displays the date the amount was last updated in the
REV DATEfield. - If the liability amount was not updated, the
REV DATEfield remains blank or retains the date from a previous update.
- If the liability amount was updated, PYHOLD displays the date the amount was last updated in the
- The Payee Maintenance History (PMTHIS) screen, covered in Lesson 7, displays the transaction history of the changes.
Example: PYHOLD Updated
PYHOLD.7XXXXXXXXXX MM/DD/YY
PAYEE HOLD INFORMATION
S HOLD NUMBER HOLD DATE EFF DATE SRC RSN LIABILITY AMOUNT REV DATE
- ----------- --------- -------- --- --- ----------------- --------
_ 7XXXXXXXXXX MM/DD/YY MM/DD/YY XXX XXX 1,015.27 MM/DD/YY
OVERPAYMENT-HOLD SOURCE AGENCY NAME #1
NAME: DEBTOR FIRST MI LAST NAME TIN: 7XXXXXXXXXX
_ 3XXXXXXXXXX MM/DD/YY MM/DD/YY XXX XXX
DELINQUENT STATE DEBT-HOLD SOURCE AGENCY NAME #2
NAME: DEBTOR ENTITY NAME TIN: 7XXXXXXXXXX
S=1 PAYEE HOLD ADDR/PHONE INFO
END OF DISPLAY - PF3=QUIT, PF4=INQMEN
Next: Learning Check