Lesson 4: Notice of State Payment(s) Held Letter

Payments Options

The Notice of State Payment(s) Held letter outlines four options from which payees can select to manage their debt with the state:

• Pay the liability in full to the hold source agency
  This is the fastest way for a debtor to clear a hold. If the debt is paid in full to the hold source agency, that agency is responsible for removing the hold in TINS so future payments will not be held. Payments on hold at the time the hold is removed will be released back to the issuing agency to forward to the payee.

• Sign the Voluntary Offset portion on the back of the letter and submit to the Comptroller’s office
  This authorization allows the Comptroller’s office to supersede the 30-day period and apply held warrants to the debt during the offset process. The funds are transferred to the hold source agency and, if the debt is satisfied, the Comptroller’s office removes the hold from TINS.

• Contact the hold source agency to reach a payment agreement
  Payment agreements are made at the discretion of the hold source agency. If the hold source agency allows a payment agreement, it may also authorize release of held warrants during the period the agreement is in effect. Generally, the hold agency keeps the debtor on hold in TINS until the debt is satisfied.

• Automatic offset
  If the payee does not act on the notice, the Comptroller’s office offsets held warrants 30 days following the issue date of the warrant.

Example: Notice of State Payment(s) Held [FRONT]

Example: Notice of State Payment(s) Held [BACK]

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