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Direct Deposit Fraud Increasing: Prepare Your Staff

State agencies are reporting more frequent instances of attempted direct deposit fraud. Thieves send direct deposit authorization and payee change request forms to agencies to update an existing, legitimate vendor’s bank account information and the vendor’s name, address and contact information.

Agencies must be vigilant when setting up or changing direct deposit account, payee and/or address information. Agency staff should always verify change requests with an established vendor contact. Agencies should not use the contact information on the request form to verify the changes, because it may be fraudulent.

Review the Fraud Prevention Recommendations on TexPayment Resource, which include:

  • Don’t Be a Target of Fraud.
  • Vendor Impersonation Fraud.
  • Payment Processing Tips.

Note: If your agency hosts payment forms on its website, ensure the forms are secure and require a login to prevent unauthorized use. Current forms are always available on FMX.

State agencies should immediately report attempts or instances of direct deposit fraud to the Comptroller’s Payment Services section: payment.services.dd@cpa.texas.gov or (512) 936-8138.

Salary Supplement Report Due

State agencies and institutions must report certain salary supplements to the Texas Comptroller of Public Accounts, the State Auditor’s office and the Secretary of State by Sept. 15.

See Salary Supplements Paid From Sources Other Than Appropriated Funds (FPP F.031) for instructions and the online report form.

Reminder: Supplemental Confidential Data Prohibited in TINS Addresses

It is the agency’s responsibility to verify that the payee name and address fields do not include any supplemental confidential data before submitting the payment to the Comptroller’s office. The agency must remove supplemental confidential data from these fields in TINS and USAS before payment. For more information, see the Confidential Information section of TexPayment Resource.

If you have questions or need an extract of mail codes your agency has established or paid, please contact the Payment Services Help Desk at (512) 936-8138 or tins.mail@cpa.texas.gov.

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