CAPPS Contacts and Help

CAPPS Agency Support

If you encounter an issue with CAPPS, please report it to your agency’s CAPPS Support Team. If they are unable to resolve your issue, they can escalate it to the CAPPS Help Desk at the Comptroller’s office.

CAPPS Help Desk for Authorized Agency Support Staff

Phone: (512) 463-CAPP (2277)

Email: capps.help@cpa.texas.gov

Application Service Provider (ASP) Solution Center websites:

Security Support

If you are unable to sign on to the system:

If you need to add to or change a current user’s roles, please contact one of your agency’s CAPPS Support Team members for assistance. Security changes and new user setups are coordinated through your agency’s Security Coordinator.