Lesson 7: Making Changes to a Hold Record

Maintaining Hold Records

Once a hold record has been created, the hold source agency must ensure it is kept up to date.

Changing liability amount

There are occasions when the liability amount or other fields in TINS need to be adjusted. The liability amount may be changed for the following reasons:

• The payee makes a payment to the hold source agency
• The debt increases
• A payment is offset by the Comptroller and applied to the debt

These changes are made by either the hold source agency or the Comptroller’s office.

Other Changes

In addition to the ability to change the liability amount, hold source agencies can also modify the:

• Hold effective date
• Payee hold name, address and phone number

Important Note: Errors made to the TIN, hold source or hold reason during the setup of the hold record cannot be changed. The hold record must be released (deleted) and set up again with the correct information.

Next: Making a Change to a Hold Record – PHDCHG