TINS Warrant Hold Web-Based Training
Lesson 5: Releasing a Hold Record
Payee Hold Release (PHDREL) Screen
PHDREL is used to release (delete) a hold record and includes a recall screen and a confirmation screen.
The reasons a hold record is released may include:
- The full debt amount is paid to the hold source agency.
- The hold source agency set up the hold record in error.
- The full debt amount is satisfied when held warrants are offset via the Comptroller’s automated offset process.
Accessing PHDREL
There are two methods of accessing PHDREL.
Method 1. From the TINS – Update Menu (PYMENU) screen:
- Enter PYMENU on Line 1 on any TINS screen and select Enter.
- Enter M (PHDREL) in the
ENTER OPTIONfield. - Select Enter to display the Step 1 screen.
Method 2. Enter PHDREL on Line 1 on any TINS screen, without or with the 11-digit TIN as follows:
| If the hold record is for … | Then … |
|---|---|
| An individual and the 11-digit 7 TIN is not available |
Use the PYADDR screen or the Check Digit Calculator (login required) |
| A business entity |
Use the PYADDR screen or the Check Digit Calculator (login required) |
| A debtor with a Comptroller-assigned TIN |
|
PHDREL – Recall Screen
Step 1. Enter the following fields:
PAYEE HOLD NUMBER (Required): An 11-digit number is required. Follow the instructions in the table under Method 2 above.
HOLD SOURCE (Protected): Defaults to the user’s primary agency number. It is a protected field and cannot be changed.
HOLD REASON (Required): Enter the three-digit hold reason code for the hold record being released.
- The combination of the hold source agency number and hold reason code must match.
- If there is not a match, TINS displays the error message HOLD SOURCE/REASON COMBINATION IS INVALID. Verify the valid combination using PYHOLD.
Step 2. Select Enter to display the confirmation screen for the hold record to be released.
Example: PHDREL Recall Screen
PHDREL MM/DD/YY
PAYEE HOLD RELEASE
PAYEE HOLD NUMBER: ___________
HOLD SOURCE: XXX
HOLD REASON: ___
PF3=QUIT PF12=PYMENU
ENTER HOLD NUMBER, HOLD REASON - PRESS ENTER
PHDREL – Confirmation Screen
The confirmation screen displays all the information on the hold record to be released. All fields are protected and are “display only” to confirm the correct record will be released.
Step 3. Verify the hold record displayed is the correct record to be released.
Step 4. If the correct hold record displays, enter your response to the message RELEASE? (Y/N) in the bottom right corner.
- Enter Y to release the hold record and select Enter. The release is processed and a dialogue box displays at the bottom of the screen with:
- HOLD NUMBER: XXXXXXXXXXX.
- PF keys to navigate to other TINS screens.
- The message RECORD DELETED.
- Enter N if the hold record is not to be released and select Enter. The PHDREL recall screen displays with blank fields. Repeat Steps 1-4.
Example: PHDREL Confirmation Screen
PHDREL MM/DD/YY
PAYEE HOLD RELEASE
PAYEE HOLD NUMBER: 7XXXXXXXXXX6
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: ______150.00
PAYEE HOLD NAME: DEBTOR FIRST LAST NAME______________________
ADDRESS: 222 TRINITY STREET__________________________________
APT C-123_________________________________________
CITY: CITY NAME_______________ STATE: ST ZIP: 12345 - ____
PHONE: ( 123 ) 123 – 1234
RELEASE? (Y/N): _
Verifying Hold Releases
When a hold record is released:
- Verify the appropriate hold record was released using PYHOLD.
- If the debtor was on hold with only the hold record that was released, the message NO PAYEE HOLD INFORMATION EXISTS displays at the bottom of PYHOLD.
- If the debtor has other hold records, PYHOLD displays the remaining hold records on file.
- The Payee Maintenance History (PMTHIS) screen, covered in Lesson 7, displays the transaction history of the hold release.
Example: PHDREL – Hold Release Processed
PHDREL MM/DD/YY
PAYEE HOLD RELEASE
PAYEE HOLD NUMBER: 7XXXXXXXXX6
HOLD SOURCE: XXX
HOLD REASON: XXX
HOLD EFFECTIVE DATE: MM/DD/YYYY
LIABILITY AMOUNT: _________150.75
PAYEE HOLD NAME: NAME OF DEBTOR_____________________________
ADDRESS: 222 TRINITY STREET_______________________________
HOLD NUMBER: 7XXXXXXXXX4
ENTER PF-3 PF-6 PF-7 PF-8 PF-9 PF-10 PF-12
PHDCHG END PYHOLD PMTHIS BKRUPD PHDSUP RSNINQ PYMENU
RECORD DELETED
Example: PYHOLD After a Hold Release
PYHOLD.7XXXXXXXXX6. NO PAYEE HOLD INFORMATION EXISTS
Next: Learning Check