Lesson 2: Hold Code Records in TINS

Using RSNINQ

The TINS Agency Hold Reason Inquiry (RSNINQ) screen is accessed:

• Via the Inquiry Menu (INQMEN) screen
• –OR–
• By entering the transaction code RSNINQ on Line One and pressing Enter

RSNINQ displays:

• The hold reason code
• A description of the hold reason as submitted by the agency
• Contact information for the agency that administers the hold

Important Note: If an agency has multiple hold reasons assigned, the contact information may be different for each of that agency’s hold reasons.

Who can view

The information displayed on RSNINQ can be viewed by any agency. As such, hold source agencies should periodically monitor this information and notify the Comptroller’s office when updates to contact information and/or statutory citations are needed.

Where the information comes from

The source of the information displayed on RSNINQ is the Application to Report Indebtedness form (74-188) from when the application was approved, unless updates made at the hold source agency’s request have modified that original information.

Review existing hold reason codes first

For an agency beginning the application process to become a hold source agency, it may be helpful to review other hold source agency hold reason codes first to see if there is an established hold reason that can also apply to their business and/or statutory needs.

Note: To update information on RSNINQ, submit an Application to Report Indebtedness form (74-188) or email tins.mail@cpa.texas.gov.

Descriptions of key fields on the Agency Hold Reason Inquiry (RSNINQ) screen are listed below the screen shot. You can also hover your cursor over purple field names in the screen shot to view descriptions.

Example: RSNINQ screen with hold reason recalled

                                          AGENCY HOLD REASON INQUIRY
     ACTION: R             (R = RECALL)
     SOURCE: 100        AGENCY: STATE STORES COMMISSION
     REASON: 999        DESC:  UNPAID TAX    _____________________________________
     CITE:  TEX. GOV. CODE, SEC. XXX.XXX(A)  __________________
     DIVISION: TAX DIVISION    _________________________________
     PO BOX: 12345 MAIN ST       ________________________________________________
     CITY: CITY    ________________________    STATE:  TX       ZIP  CODE:  12345
     CONTACT INFORMATION:
     NAME: _JON JONES_______________________________________ 
     DIRECT DIAL PHONE#:       512-123-4567      EXT:   _____   FAX#:  _____________
     TOLL FREE PHONE#:           800-123-4567      EXT:
     TDD DIRECT PHONE#:        512-234-5678      EXT:
     TDD TOLL FREE PHONE#:  800-234-5678      EXT:
     INTERNET ADDRESS: _HTTP://STORESCOMMISSION.STATE.TX.US/________________________
                       _______________________________________
    COMMENTS:   UPDATED CITE   MM/DD/YY_______________________ 
        

RECORD FOUND
    ENTER=PROCESS   PF3=END      PF7=PREV/REASON FOR AGY   PF8=NEXT/REASON FOR AGY
          PF9=PREV/AGY FOR  REASON              PF10=NEXT/AGY FOR REASON

Hint: Use the PF keys at the bottom of the screen to navigate in RSNINQ. These PF keys are similarly located on all TINS screens.

SOURCE

Enter three-digit agency number for hold source agency.

REASON

Enter three-digit hold reason code to be viewed.
If not known, leave field blank for hold source agency being researched.

Next: Learning Check