Select Your Agency’s Contact List
Updated: Nov. 3, 2025
Please review the contacts Fiscal Management has for your agency on these links and in the table below.
- Employee Information System (EIS) (Applies to agencies using EIS for the current FY or previous two FYs)
- Interagency Transactions (Does not apply to community or junior colleges)
- Paying Agency (Does not apply to community or junior colleges)
Submit changes on the Contact List Update Form.
Note: You may wish to have a group email address (such as “direct.deposit @ youragency.state.tx.us”) that more than one person can access for some functions. However, we still require an individual’s name and phone number as your contact. Please enter the group email address instead of the individual’s email address.
| List | Agency Number | Agency Name | Contact | Title | Address | Phone | |
|---|---|---|---|---|---|---|---|
| 1099 | 454 | Texas Department of Insurance | Karen Urban | Accounting Director | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6172 | karen.urban@tdi.texas.gov |
| AFR | 454 | Texas Department of Insurance | Kamel Rahab | General Ledger Team Lead | 1601 Congress Ave. Austin, TX 78701 |
(512) 636-6186 | kamel.rahab@tdi.texas.gov |
| AFR | 454 | Texas Department of Insurance | Karen Urban | Accounting Director | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6172 | karen.urban@tdi.texas.gov |
| AFR2 | 454 | Texas Department of Insurance | Karen Urban | Accounting Director | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6172 | karen.urban@tdi.texas.gov |
| AH | 454 | Texas Department of Insurance | Cassie Brown | Commissioner of Insurance | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6022 | cassie.brown@tdi.texas.gov |
| APM | 454 | Texas Department of Insurance | Joseph Smith | Property Manager | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6124 | joseph.smith@tdi.texas.gov |
| APM | 454 | Texas Department of Insurance | Jon Lopez | Alternate Property Manager | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 804-4223 | Jon.Lopez@tdi.texas.gov |
| BUD | 454 | Texas Department of Insurance | Amy Maddox | Chief Financial Officer | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6191 | amy.maddox@tdi.texas.gov |
| CFO | 454 | Texas Department of Insurance | Amy Maddox | Chief Financial Officer | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6191 | amy.maddox@tdi.texas.gov |
| CIO | 454 | Texas Department of Insurance | Joe McElrath | Deputy Commissioner of Information Technology | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6031 | joe.mcelrath@tdi.texas.gov |
| CIO | 454 | Texas Department of Insurance | Christina McCoy | Chief Information Officer | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6079 | christina.mccoy@tdi.texas.gov |
| CISO | 454 | Texas Department of Insurance | Maxfield Marchlewski | Security Officer | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6031 | maxfield.marchlewski@tdi.texas.gov |
| CISO | 454 | Texas Department of Insurance | Sylvia Khan | Systems Administrator | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6106 | sylvia.khan@tdi.texas.gov |
| DDB | 454 | Texas Department of Insurance | Karen Urban | Accounting Director | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6172 | karen.urban@tdi.texas.gov |
| DDP | 454 | Texas Department of Insurance | Thai Thammavong | Payroll Officer | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6111 | thai.thammavong@tdi.texas.gov |
| EEMH | 454 | Texas Department of Insurance | Cynthia Olivier | Associate Commissioner of Human Resources | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6103 | cynthia.olivier@tdi.texas.gov |
| HRIS | 454 | Texas Department of Insurance | Isela Mata | Human Resources Assistant Director | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6102 | isela.mata@tdi.texas.gov |
| HRO | 454 | Texas Department of Insurance | Cynthia Olivier | Associate Commissioner of Human Resources | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6103 | cynthia.olivier@tdi.texas.gov |
| IAM | 454 | Texas Department of Insurance | Sylvia Khan | Systems Administrator | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6106 | sylvia.khan@tdi.texas.gov |
| MIL | 454 | Texas Department of Insurance | Isela Mata | Human Resources Assistant Director | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6102 | isela.mata@tdi.texas.gov |
| PC | 454 | Texas Department of Insurance | Thai Thammavong | Payroll Officer | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6111 | thai.thammavong@tdi.texas.gov |
| PVC | 454 | Texas Department of Insurance | Karen Urban | Accounting Director | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6172 | karen.urban@tdi.texas.gov |
| SAAC | 454 | Texas Department of Insurance | Karen Urban | Accounting Director | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6172 | karen.urban@tdi.texas.gov |
| SAAC | 454 | Texas Department of Insurance | Anh Nguyen | Accountant | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6185 | anh.nguyen@tdi.texas.gov |
| SFST | 454 | Texas Department of Insurance | Sylvia Khan | Systems Administrator | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6106 | sylvia.khan@tdi.texas.gov |
| SPA | 454 | Texas Department of Insurance | Jon Lopez | Team Lead - Insurance Facilities | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 804-4223 | Jon.Lopez@tdi.texas.gov |
| SPA | 454 | Texas Department of Insurance | Joseph Smith | Manager - Property Management Program | 1601 N. Congress Ave. Austin, TX 78701 |
(512) 676-6124 | joseph.smith@tdi.texas.gov |
| TVC | 454 | Texas Department of Insurance | Demi Joyce | Accounts Payable Manager | 1601 Congress Ave. Austin, TX 78701 |
(512) 676-6907 | demi.joyce@tdi.texas.gov |
Verify your agency contacts
Your agency should have at least one person listed on each mailing list (unless otherwise noted):
- 1099 - 1099 Processing Contacts
- AFR - Annual Financial Reporting (not required for community/junior colleges)
- AFR2 - Annual Financial Reporting Note 2 (not required for community/junior colleges)
- AH - Agency Head (limited to one person per agency)
- APM - Agency Property Manager (limited to one primary and one alternate, not required for community/junior colleges)
- BUD - Budget Contacts
- CFO - Chief Financial Officer (limited to one person per agency)
- CIO - Chief Information Officer (limited to two contacts per agency)
- CISO - Chief Information Security Officer (limited to two contacts per agency)
- CURO – Component Units & Related Organizations (only required for agencies using CURO) – No contacts listed
- DDB - Direct Deposit Bill Coordinators
- DDP - Direct Deposit Payroll Coordinators
- EEMH - Equal Employment Minority Hiring
- HRIS - Human Resource Information System Contacts (only required for agencies using HRIS)
- HRO - Human Resources Officers
- IAM - Identity & Access Management Coordinators (limited to two contacts per agency, not required for community/junior colleges)
- MIL - Military Workforce Reporting
- PC - Payroll Contacts
- PVC - Purchase Voucher Contacts
- SAAC - Accounting Contacts
- SFST - Statewide Financial Systems Technical Contacts
- SPA - State Property Accounting Contacts other than Property Manager or AFR Note 2 (not required for community/junior colleges)
- SPRS - Standardized Payroll/Personnel Reporting System Contacts (only required for agencies using SPRS) – No contacts listed
- TVC - Travel Voucher Contacts