New MFA and Password Changes to TDIS

The Texas Digital Identity Solutions (TDIS) platform, which manages access to CAPPS, is making changes to modernize and strengthen security. Changes to multifactor authentication (MFA) and to the password policy are being implemented over four months.

• Phase 1 – Effective Aug. 27, 2026
  As of Aug. 27, passkeys (such as Windows Hello for Business) are available as an authentication option. The use of a passkey for authentication is optional.
• Phase 2 – Effective Oct. 22, 2026
  Email ends as an MFA option for CAPPS non-production environments.
  • Any user whose sole MFA option is email will lose access to the TDIS portal and all integrated applications (including CAPPS)*.
  • All users who have only email as an MFA option must enroll an additional authentication method as soon as possible. Users can add additional MFA methods to their accounts in the TDIS portal.
  *Users who lose access in Phase 2 will need to contact their agency delegated administrators (DAs) for help resetting their login options.
• Phase 3 – Effective December 2026
  Email as MFA will be removed as an option for all users.

The CAPPS team will work with agency level 1 support staff and DAs to identify agency users with email as their only MFA method, for individual outreach.

Agency level 1 support staff and TDIS DAs may contact the CAPPS Service Desk with any questions or concerns.