Executive Summary

Challenges

Funding — The CAPPS project has not been fully funded. With only a limited number of state agencies implemented on CAPPS, the benefits of ERP for Texas have yet to be fully realized. Moreover, some of the challenges the state faces with systems built on older technology will continue until the systems can be replaced with newer ERP technology.

Standardization — Texas government’s decentralized structure creates complexities and challenges, with many agencies having their own custom financial and HR/payroll systems and associated business processes. Replacing these distinct systems with CAPPS requires a high degree of coordination and cooperation with individual state agencies.

Limited resources — Many state agencies are currently operating with limited resources, including reduced staffing levels, making commitment for ERP a challenge.