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TexPayment Resource

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Introduction to General Provisions
Role of State Agencies

Each state agency is responsible for:

  • Obtaining the required information from its payees before setting them up in the Texas Identification Number System (TINS) or making changes to payee information
  • Providing agency contact information to its payees
  • Assisting its payees in completing the required and applicable Payment Services Forms or internal agency forms
  • Submitting complete and accurate payee information in TINS
  • Performing the proper due diligence research for their payees’ identification numbers, ownership types and other payee information required by TINS
  • Maintaining the necessary documentation for audit purposes
  • Distributing state warrants to its payees
  • Responding to and researching its payees’ requests for payment status and payment remittance information, whether the payment is by warrant or direct deposit
  • Maintaining confidential information in the strictest confidence and abide by the Confidential Treatment of Information Acknowledgment (CTIA) form (70-223) required of all agency users of the Comptroller statewide financial systems
  • Complying with applicable federal and state laws, including warrant hold requirements

For questions regarding TINS processes, error messages, reports and forms, email tins.mail@cpa.texas.gov or contact the Payment Services Help Line at (512) 936-8138. For questions regarding the agency’s payment transactions submitted to the statewide accounting systems, such as document tracking, error messages, error corrections, etc., contact the appropriate statewide systems’ contacts: